Accessibility statement for the Portfolio Service

This statement describes how the Portfolio Service available as a logged-in service at www.seb.fi complies with the requirements set out in the European Accessibility Act. Here you can read about how our digital service works, how it is designed from an accessibility perspective, what deficiencies exist, and how to contact us if you encounter any problems. We strive to make our website usable by as many people as possible, regardless of their circumstances.

Technical information on website accessibility

This website is largely compliant with the European standard for accessibility of information and communication technology, EN 301 549.

About the service – description of function and design

The Portfolio Service is Skandinaviska Enskilda Banken's SEB Helsinki Branch’s digital channel for Private Wealth Management as well as Institutional Asset Management clients. It´s primary purpose is to be a digital channel for client reporting but is used also to gather client information (e.g. AML and MiFID). The service contains information about the client´s holdings in SEB´s custody as well as transactions and performance. It also contains forms including client information, from which we collect mandatory data about the client.

Main features include:

A dropdown menu to select portfolio
A dropdown menu to select language
Login and logout
An overview page which is where you go when you have logged in
Portfolio holding information
Transactions and payments
Realized gains and losses
Portfolio performance
Client information
Forms
Messages
Text and table-based information
Downloadable documents, primarily in PDF format

The Portfolio Service is responsive and works on computers, tablets, and mobiles. It is developed with a focus on clear structure, simple navigation, and support for assistive technologies in accordance with accessibility requirements.

How the Portfolio Service works for different needs

For users who are blind or have visual impairments

Screen readers and magnification software work fairly well with the service content.
Keyboard navigation is supported.
Sufficient contrast between text and background.
Text can be enlarged without loss of content or clarity.
The site structure is semantically correct with headings, lists, and forms.
Features are accessible and usable via keyboard and screen reader.

Known issues:

Some PDF documents on the site are not fully accessible to screen readers and other assistive technologies.
Graphs are missing corresponding tables which make them impossible to use with screen reader.
When zoomed in (400%) you cannot tab to the log out-button.
“From/To”-label associated to one input field (From) whereas the second input field (To) has no associated label.
In the form through which we gather so called “KYC” (Know Your Customer) information about the client, it is currently not possible to skip sections, which makes navigating with screen reader quite slow.

For users who are deaf or with hearing impairments

No sound is required to use the website.

For users with reduced mobility

It is possible to navigate and use the almost the entire service with keyboard only.
Focus indicators clearly show the user's current position on the page.

For users with cognitive difficulties

The website uses language that is as simple and clear as possible.
Structure is logical and consistent.
Information is presented in multiple formats, such as bullet points and tables.

How we test accessibility

The website’s accessibility has been reviewed with manual testing with assistive tools. The tests were conducted by internal specialists using accessibility tools.

Last assessment: June 2025

Assessment method: Self-evaluation and automated accessibility testing tools.

Report accessibility issues

If you are experiencing barriers in any of our products or services or if you have feedback, please contact us. We review all feedback and intend to take necessary action as soon as possible.

If you would like to receive response you must provide contact information to your comment. We reply within 14 days.

Supervision

Always contact us first if you experience any barriers. Should you not be satisfied with our handling of your errand, regulating authorities can be turned to for assistance. At the website of the regulating authority you can read more and report inaccessibility.

Finnish Transport and Communications Agency Traficom
PO Box 320
FI-00059 TRAFICOM

Switchboard: 029 534 5000

Accessibility customer service: 029 5345 641